Lift the protective cover straight up and out of its notches to expose the rear T screws. Thanks for trying, but there is probably a way, since I could scan multiple pages with OS To start the conversation again, simply ask a new question. By using this site, you accept the Terms of Use and Rules of Participation. The dead give-away is seeing black bits of belt all over the bottom bed of the ScanJet. After that step I’d like you to use the Disk Utility to run a verify and repair of your disk permissions.

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HP has scanned your product but currently has no suggestions for driver updates.

HP Scanner Function Gone. I’m going … – Apple Community

Due to the limited room we will have to use Q-Tips or any cotton swap to get into there. Then I need to choose as format “image”. This tool applies to Microsoft Windows PC’s only.

Europe, Middle East, Africa.

Thanks for trying, but there is probably a way, since I could scan multiple pages with OS Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


Thanks for your respsonse. Select your operating system and version.

Having been vexed by this problem for quite a while today I took another stab at solving it, and I did, in a manner of speaking. We were unable to retrieve the list of drivers for your product.

[sane-devel] HP 6300 scanner connect problem

OS X Mountain Lion Because you seem to have found a solution for yourself, what steps might you recommend for me? Thanks for your help.

Solution and Diagnostic Data Collection.

Javascript is disabled in this browser. When you upgraded the Mac from Another issue that sdanner is the backlights will give out from age and stress. Following directions leads to an ‘infinite loop.

This scanner is what I use whenever I need to digitize any of my analog level artwork for archival and to bring it online. And of course the scan option is gray in Preview and Image Capture.

Printer/scanner HP – electronics – by owner – sale

Once I have this information I should be able to help you better. We were unable to retrieve the list sfanner drivers scaner your product. Remove selected files Download files.

HP missed a golden opportunity to sell software to keep the scanners going into the future. Once that is complete you’ll want to reset your printing system which is explained here just don’t try to re-add the printer just yet. Ask a question Reset.


First I’d like you to run the HP Uninstaller to remove the software. I scanber out how to uninstall the HP software, so to start with a clean slate I uninstalled whatever software was on the printer, and reinstalled the drivers for OS Good info there I had already run across before posting above.

I hl6300 scan one page by selecting “scan” on the printer itself, but the ability to scan one page and multiple pages via the computer has disappeared. Select the desired files and choose ‘Download files’ to start a batch download.

If it helps out someone great. HP Download and Install Assistant. Open download list The scan option is simply gone.